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RESUME
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CHARLES JAMES GRAVES
[email protected]
410 867 7970
SUMMARY
Seeking a position as purchasing specialist or contracts administrator. Over twenty years technical experience in servicing, support, and purchasing a wide variety of computers and peripherals. Proven track record in performance and leadership.
PROFESSIONAL EXPERIENCE
1999-Present, Support Technician, Unique Computers, Hampton, VA
� Purchase personal computers and parts.
� Build personal computers from components.
� Analyze, diagnose, repair, personnel computers.
� Upgrade personal computers.
� Load Win 95/98/NT operating systems.
1995-1999 Senior Support Engineer, Integration Technologies Group, Inc., Falls Church, VA
� Source computers and computer parts for all manufactures to support break/fix nationwide commercial and government contracts.
� Negotiate with vendors for lowest price with highest quality computers and computer parts.
� Assign purchase orders. Verify product delivery, maintain purchase order database.
� Assist upper management with identifying and pricing computer equipment.
� Assist setting up nationwide subcontractors for break/fix commercial and government contracts
1993-1995 Depot Manager, Integration Technologies Group, Inc., Falls Church, VA
� Supervise daily activities of five technicians repairing circuit boards to the component level.
To support nationwide commercial and government break/fix contracts.
� Negotiate with vendors for best price and quality of components.
� Assign purchase orders, verify components delivery, maintain purchase order database.
1991-1993 Senior Field Engineer, Integration Technologies Group, Inc., Falls Church, VA
� Engineer in charge of the Washington D.C. Tri-State Area,
� Supervise technicians in repair of customer computer systems and peripherals.
� Negotiate with vendors for best price and quality of replacement parts
� Assign purchase order , verify replacement part delivery, maintain purchase order database
1989-1991 Senior Field Service Technician, Telos, Bountiful, UT.
� On site service for Wang equipment located in Crystal City, VA
� Equipment included, VS 300, VS 100, 300 Meg CDC disk drives, Kennedy 9-track tape
� Locate replacement hardware, assign purchase orders, verify product delivery
1979-1989 Senior Technician, Team Leader, Wang Laboratories, Inc., Dallas, TX
� Provided repair services and supported systems composed of a all Wang Minicomputers
� Installations of VS Operating Systems to repairs on the entire suite of Wang hardware.
� As technical and troubleshooting abilities Increased with experience, client relations
Improved and as a result was promoted to Team Leader.
� As team Leader, planned, directed, and monitored team member's daily activities.
1978-1979 Associate Field Service Technician, Wang Laboratories, Inc., San Mateo, CA
� Project team member responsible for repairing programmable calculators, IBM Selectric typewriters, matrix printers and 10 MB disks.
� Installed several CPU's at several customer sites, creating an early network capability.
EDUCATION
� Electronic Engineering Technology studies VPI (1977) Blacksburg, VA.
� Associates Degree (1976) Thomas-Nelson Community College, Hampton, VA.
HARDWARE EXPERIENCE
� DELL, COMPAQ, GATEWAY, MAC, HP, LEXMARK, IBM, CISCO, CABLETRON, ENCAD, SEAGATE, WESTERN DIGITAL., CANNON, XEROX, INTEL ASUS, AMD, KINGSTON, OLIVETTI, OMNIFAX, SONY, 3COM, WAN/LAN BRIDGES, ROUTERS, HUBS, SWITCHES
SOFTWARE EXPERIENCE
� Windows 95/98/NT, Excel, Outlook, Word 97, CC Mail, DOS
INTERNET EXPERIENCE
� Netscape, Explorer , AOL, Yahoo, all search engines
MILITARY EXPERIENCE
� 1971-1973 US ARMY, Honorable Discharge, Vietnam Veteran
OTHER EXPERIENCE
� Familiar with GSA, FAR, DFAR, Deltek
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